OK so the topic of whether or not to move away from micro-sites is a perennial one, and I’ve just been asked to comment on the topic, so here you go. They are often viewed as being expensive, a pain to manage, transient and sometimes a waste of money. To an extent these points can be true, however micro-sites still have their place and value.
Anonymity
Building buzz around something can require a degree of anonymity. Take the Film and TV industries for example. Films and TV shows are frequently launched with extended teaser campaigns, sometimes along with a complex ‘game’ to reinforce the mystery or history surrounding the concept. The TV Series Lost launched with a plethora of web sites, OceanicAir, The DHARAMA Initiative, The Hanso Foundation as well as the official web site hosted on ABC.com. The point is, placing all these websites on ABC.com would have watered down the experience. Secondly, placing these ‘out there’ on the Internet can even re-inforce the anonymity. If the site is entirely unbranded, one way to find out if it ‘belongs to anyone’ is to do a simple ‘Who Is’ look-up of the domain name and hey presto you have to owner… ABC.com. But if the site is hosted on a URL who’s DNS entry is registered anonymously, the mystery can be retained. This you cant do if it’s sat on the parent companies web server.
Unconstrained Creativity
Agree with this or not, micro-sites hosted outside the confines of a core web site can allow for greater freedom of expression of the brand. Why? Simple, most major web sites these days are hosted of templated content management systems. Frequently, these don’t offer blank canvas that is required to deliver a highly interactive, immersive experience. Yes, this can be done to a degree within a templated site, but not to the same degree as outside. There is an argument to say that the kind of experience as offered via micro-sites should be constrained within a core or master site, but more often than not the freedom simply isn’t there.
Segment Specific
Campaigns, of which micro-sites are generally a manifestation, tend to be targeted at very specific customer segments. Engaging with these segments can be far easier, and less tonally awkward, outside the confines of a ‘master branded’ web site. Even though a brand may have a large teen audience for example, the master brand as reflected on the core web site, may not talk to the audience on their ground. A micro-site therefore may be the best place to do this, where the tone can be altered, without making the bran look like your Dad at a rave.
Another approach, as best demonstrated by Nike, is to make your entire ‘web site’ a collection of what are essentially micro sites: Nike Golf, Football, Nike+, Woman, NikeLab and so on. The master site simply becomes a pointer to a series of highly segment specific, targeted product sites. And lets face it, very few people say Nike.com is a bad thing…
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