So over the next few weeks I’ll be reviewing O2 Mobile Broadband on my Mac. Initial impressions are ok, though as I haven’t actually left the office yet I’m only getting GPRS speeds I think. Anyway if anyone is interested the modem supplied is a Novatel mc930D which will support download speeds over HSDPA/HSUPA up to 7.2mb…. when O2 get round to rolling it out. As per usual the instructions supplied are ok, however I found the actual Novatel product support page more useful. Will also try it under XP / VM Ware on the Mac using the O2 Connection Manager.
Update 1: So all I can get anywhere is GPRS….
Update 2: So no 3G anywhere in London or down the M4 corridor or Mid Wales. Spoke to tech support in wales to try and get it sorted. When he worked out that there was nothing he could really do to help, he told me that ‘Wi-Fi coverage was good in that area’? Wi-Fi coverage? Really? Anyway……
Back in London… went to Carphone Warehouse… Me: ‘This O2 mobile broadband you sold me… it’s shit’ CPW Manager ‘Right… what do you want me to do about it?’…. anyway. Got onto O2 Tech support again ‘Oh you need to put it into a PC and change the configuration’… me: ‘But I’m using a Mac’…. fuckwits.
Anyway, the long and the short of it. I tried it on various Mac’s. Mac’s running VM Ware / XP. Mac’s running Parallels / XP. Even uh fucking PC PC running fucking XP…… nothing ….. nada….. no 3G. GPRS only.
Took it back to the shop. Exchanged it. Now using a 3 dongle which is working beautifully (review to follow) thank you very much.
The moral of the story:
Dr Mr O2 Product Manager For Mobile Broadband: If you are going to support Mac’s, make sure you do, cos most Mac owners work in Marketing / Advertising / The Internet etc…. most of us have blogs etc. That means that we will probably write about our shite experiences of your products and tell people not to buy them. Oh look I just did… sigh.
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